Category Archives: Renewals

Renew Device(s)

  1. In the Map View, select the vehicle/device to renew. Click on the blue arrow. An information bubble will appear next to the selected vehicle. Click on “Renew Device”

Or

  1. Click on “Renewals” icon on the toolbar.
  2. Select the desired renewal period
  3. Click on “Renew & Pay” button
  4. Type in payment information
  5. Click on “Confirm” button

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Renew Multiple Devices

  1. In the Map View, go to Quick View Status at the bottom right of the screen, Click on the red listed number that shows the device(s) coming up for renewal.

Or

  1. Click on “Renewals” icon on the toolbar.
  2. The renewal page will show up. Choose all devices to be renewed. To select all, click the checkbox on the bar.
  3. Click on “Renew & Pay” button
  4. Type in payment information
  5. Click on “Confirm” button

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Renew Multiple Devices by Uploading a File

  1. In the Map View, go to Quick View Status at the bottom right of the screen, Click on the red listed number that shows the device(s) coming up for renewal.

Or

  1. Click on “Renewals” icon on the toolbar.
  2. The renewal page will show up. Click on the “Upload File”  icon located to the right of the window
  3. A new window will appear
  4. Click on “Upload CSV” select the file and click on “Open”

The .csv file should contain the following columns: Unit Name, Serial Number, and Renewal Period. Up to 100 records per file.

Note: By clicking on the “Export to CSV” icon located to the right of the window a template can be downloaded.

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